Is there a free gratis help desk software that can fulfill my requirements. We are an it consulting company and have been established in mohali, punjab and auckland new zealand since 2008. Jan 31, 2017 presentation with sreda software solutions company information and software development capabilities including automotive electronics, telematics, v2xcits, wireless communication, lte advanced pro, mobile applications, back end services and data analytics. This freedom becomes possible due to freelance marketplaces like upwork. View rohit kumars profile on linkedin, the worlds largest professional community. Help desk software refers to a computer program that enables customercare operators to keep track of user requests and deal with other customercarerelated issues. Novo solutions help desk is help desk software that tracks, shares and reports on support tickets, facilitates communication and informed decision making processes, and automates manual it help desk functionalities. While these workers may gain flexibility, it comes at the price of. Inspired by digital lifestyle and the technologically transforming world, indivar software solutions ltd. Request assortmentmove tickets between categories, assign tickets to specific staff members, link or split requests based on their subject and do a mass reply to multiple requests all this and many other features are provided by happyfox work order management software.
Our experienced support helpdesk is available during business hours for adhoc or contracted remote and onsite it support. Im concerned that by doing so, the software will be unmanageable some time in the future e. Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and it service management. Ana is so helpful and very responsive i will definitely be doing business with odesk solutions again in the near future. The platform is designed for closedloop ticket resolution processes, supports multiple departments, and is equipped with action. Indivar software solutions provides security solutions, it and cloud consultancy across new zelaand and australia from its offices based in new zealand and india. The authors thanks liz benishai, indivar duttagupta, claire. Inderjeet singh managing director indivar software solutions. Customised software can also be developed for reporting system in accordance to customers needs. Its important to keep the following industry trends in mind when conducting your help desk software comparison. International data exchange service ides log inlog in to your account here. This is the indivar software solutions company profile. The ofs software solution integrates manufacturing data, feedback, forms and workflows into an annotated event thread, to drive sustained operational excellence.
Erp software in punjab erp solutions indivar software. Create clarity as information is organised and presented to identify opportunities for improvement quickly. Future of work initiative state policy agenda the aspen institute. Home help desk software selecting help desk solutions. Indivar software solutions private limited linkedin. We harness digital information that is enriched by human engagement. It is also an affordable solution creating and maintaining the platform will cost. Check out euclide software solutions private limited with expertise in codeigniter and get your next job done with upworks hiring platform. Youll find comparisons of pricing, performance, features, stability and many other criteria. Professional help desk software on your own server, automate and improve your customer service process.
Sahil sharma business development manager contriverz. A complete it solutions company in new zealand indivar. Leveraging remote access services that include connectwise control, microsoft rdp and ssh, many support sessions can be handled efficiently by our team. Indivar software solutions is a leading erp software development company in punjab and himachal pradesh that provides customized erp solutions to. A quick 7 minute high level demo highlighting the key features of the novo service desk solution which combines our novo help desk software, novo knowledge base software and. The need of costeffective yet powerful and result oriented application and websites in pakistan, uae and all over the globe attracted deskies to come up with an idea to commence an integrated solutions company. We provide system integration and strategic consulting right through to it implementation to its customers.
A ticket consists of one or more messages arranged in chronological order. Indivar is always keen to recruit talented and passionate people who are willing to thrive by working towards the common goal of the companys success. Nov 09, 2010 a quick 7 minute high level demo highlighting the key features of the novo service desk solution which combines our novo help desk software, novo knowledge base software and novo asset management. Initially adopted as an it service management software tool, marvals customers soon realised that the service management software could be just as effective a solution when utilised in other areas of the organisation. Hdsoft is a fully configurable system that matches your workflow needs precisely and combines power and simplicity with rapid development. Rohit kumar bidding analyst indivar software solutions. The program allows efficient processing of customer inquiries. We provide custom software and mobile development solutions to our clients so that they can turn their unique ideas into reality. Indivar software solutions private limited company. With no common means of comparing the software demonstrations, coming up with a decision as to which solution really was right for the enterprise is difficult.
Presentation with sreda software solutions company information and software development capabilities including automotive electronics, telematics, v2xcits, wireless communication, lte advanced pro, mobile applications, back end services and data analytics. Marvals customercentric approach to service management encompassing people, processes and technology, recognises the value each element contributes in helping organisations ensure successful business. View sahil sharmas profile on linkedin, the worlds largest professional community. Here at ondesk solutions hungary we pride ourselves on working with the top professionals in our field and utilizing cutting edge software to meet any requirements and needs you may have.
Its a remotely hosted asp service, web based, and accessed from any browser for ease of use and affordability. A software solution is the foundation of any business smooth management of your accounting, manufacturing, distribution, and inventory control are crucial and should be customizable, easy to use, and able to evolve with your needs. Help desk software demonstration script and scoring tool. It delivers a comprehensive analysis and monitoring on content published in both mainstream and social media. A message is very close equivalent of email letter. C15, phase 1, industrial area, mohali, india 160055 rated 4.
Help desk software and it support ticket system by supporttrio. As a diverse end to end it solutions provider, indivar software solutions private limited offers a range of expertise aimed at assisting customers to compete successfully in. Use this total cost of ownership comparison tool to determine which of the two options is more costeffective. Duttagupta, indivar, lessons learned from 40 years of. Sysaids allinone it service desk software simplifies the daily it challenges admins face with easytouse tools to. Bidding through various portals like elance, odesk, freelancer. Help desk software demonstration script and scoring tool many vendors will demonstrate their help desk solutions to highlight product strengths and differentiating features. The applications we develop are easy to use, timeefficient and costeffective, which widens the usability of online versions of the traditional applications. Our complete help desk software solution for small and medium size businesses. No work ticket will remain unattended to, thus preventing any delay in work.
Developed specifically in response to the needs of clients from companies both large and small, help desk management provides a solution designed to meet the following essential requirements. All content is posted anonymously by employees working at indivar software solutions. Ana has been exceptional and very patient, she built my business a beautiful website and also provided me with tutorials on how to navigate and update my website. Reset password\unlock account help desk software by sysaid. From a single technician running a help desk to technicians managing a complex service desk, it organizations of all sizes trust their. How much does it cost to make a website like upwork sloboda. Its products are targeted to all organisations that require effective, efficient and scalable service and support solutions. The ofs software download center contains ofs software, patches and related documentation, not belonging to sis and westerngeco. We also offer 247 support for critical services and infrastructure. Slams help desk control software is a comprehensive solution that enables users to submit, update, and view help desk issues in a fully web based environment. Indivar software solutions was established in 2009, with its head quarters in mohali, to deliver web development services to its clients with drupal as its expertise. It help desk software, web based help desk application tool. Our professionals are dtp experts, their expertise garnered from years of experience working with several language service provider companies. It is what makes customercare service efficient and enterprising.
Indivar software solutions offers complete home automation services and solution that can help you transform your home into a fully custom smart home. We are a service organization working with you to build and expand your business. Odesk, elance sites for website design programming internet marketing projects, microsoft technology projects asp. Upwork and the freelancers union, freelancing in america. Ondeskitsolutions, an appropriate amalgam of providing topnotch services of web development, web designing, digital marketing as well as aweinspiring looking mobile applications, stands as one of the most reputed and eminent it solutions companies among its competitors in new delhi, india. Software development mobile app development indivar. Serving over 50,000 customer sites worldwide, numara software is a global leader in providing practical software solutions for service management to it professionals. Digital signage mobility novods remote novods mobile 4. With so many help desk solutions on the market these days, it is essential to make a requirements list before beginning research. Digital signage hardware novods novods4k novods mini 2. With the inovar resource management system from workgroup connections, inc.
As a diverse end to end it solutions provider, indivar software solutions private limited offers a range of expertise aimed at assisting customers to compete successfully in the ever changing it industry. Nov 27, 2007 a number of competitive help desk solutions are offered as onpremise software as well as on a hosted software asaservice basis. A number of competitive help desk solutions are offered as onpremise software as well as on a hosted softwareasaservice basis. Selecting help desk solutions spread the love with so many help desk solutions on the market these days, it is essential to make a requirements list before beginning research.
Custom fields, fully web based, asset tracking, self service aids, automated tools, secure technology and powerful reporting. We have brought with us the best of experience and best practices from the years gone by. Indivar software solutions private limited india bidding analyst. Software services and add ons computer management services. The novo service desk management software provides innovative web and mobile solutions that simplify work by helping our clients organize and manage information to. Help desk software overview by novo solutions youtube. Our help desk solutions are designed for organisations with medium volume of inbound calls from customers such as hotels, utility companies, service industry, and government departments. West, rachel, indivar duttagupta, kali grant, melissa boteach, claire. At it central station youll find comparisons of pricing, performance, features, stability and more. It help desk software, web based help desk application. Marval designs, develops and implements service management software marval msm that can be used in all parts of an organisation requiring service and support. Social media integration is becoming a help desk software mainstay. Indivar software solutions is a leading erp software development company in punjab and himachal pradesh that provides customized erp solutions to streamline your business. In some cases, solutions can be automatically entered into a knowledge base to facilitate customer selfservice.
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